Refund and dispute policy
Agree the inspection and refund process before a purchase is arranged through support.
Contact @Digitalsupply19 for the contracting entity and address before purchasing.
Before payment
Confirm live availability, permitted transfer, item-specific specifications, expected delivery and the agreed inspection window. Do not assume that historical verification remains valid after a change of operator.
Cancellation and concerns
Contact @Digitalsupply19 promptly if you wish to cancel or encounter a delivery discrepancy. Include the purchase reference, agreed specifications and a concise explanation. Do not post credentials in the inquiry.
Review and resolution
The operator should review the agreed product, delivery evidence and transfer steps performed. Obtain the applicable correction, cancellation and refund terms in writing before payment. This static website does not automatically open disputes or issue refunds.
Refund confirmation
Where a refund is agreed, confirm the payment method, amount and provider reference directly with the operator. Banking and provider processing can affect receipt. Do not rely on an unauthenticated refund claim or send funds to an unverified address.
Mandatory rights
An agreed inspection window does not remove mandatory statutory rights. This policy does not promise that every account-transfer request can be completed or that every platform decision is reversible.