The verification checklist shown in G2A's current process is the authority for your application. There is no approval time promised by this guide. Prepare documents that accurately identify the operating business and answer the exact request you receive.

Assemble a coherent file

Start with a record of the entity name, registered details, representative and intended settlement owner. Compare the information you enter with the underlying documents. Differences in transliteration, outdated addresses or an unexplained trading name can make a correct business difficult to assess.

If the platform requests identity, registration, address or authority documents, provide the required type and a readable complete copy through the official channel. Do not crop away information needed to validate the document. Ask whether translation or certification is required before paying for it.

Track requests separately

Maintain a verification log with the request date, requested item, submission date and status. Save the confirmation of submission, but limit who can access the underlying personal documents. The log helps you distinguish a request awaiting your response from one already submitted.

When following up, include the existing case reference and a concise account of what was submitted. Repeated applications with conflicting details may create more work. If your entity or representative changes during review, explain the change explicitly instead of silently replacing files.

What an approval does and does not establish

Verification concerns the account and business information assessed by the platform. It is not proof that every future key is legitimate, that every product category is approved or that an account may be transferred to another operator.

For an existing account, ask which changes require fresh review. Confirm seller access after approved changes, not just before them. Never assume prior verification transfers with the login credentials.

Plan around uncertainty

Avoid committing customer delivery dates while seller access is still pending. Prepare your stock ledger and product descriptions offline so the business can launch carefully after approval. If verification stalls, request a case-specific explanation through official support.

The registration guide covers the broader preparation process. For purchase-specific characteristics, read the G2A seller account listing. Identity files should go to the official verifier, not be pasted into a KeyMerchantHub inquiry.

Sources and scope

G2A official reference.

Public sources reviewed on 3 October 2026. Operational checklists and hypothetical examples are KeyMerchantHub planning guidance. Confirm account-specific requirements and current commercial terms with the marketplace.